Hey, MTP is not working in your windows laptop. So I will tell about to fix this issue For windows 10 and 11.
These are some step, you should follow.
- You should install wpdmtp.inf in your laptop and hope it will fix.
- You should check MTP enable or not and enable this from CMD.
- Try to update MTP drive and try again.
- Try with Airplane mode on and off and check.